Cancellation Policy

This electronic record is generated by a computer system and does not require any physical or digital signatures.

Secora Marketing Solutions Private Limited, a company incorporated under Companies Act, 2013 having registered office at 300/14, SHIVAJI WARD, TILDA-NEORA Raipur CG 493114, that, together with its subsidiaries, group companies and affiliates, including Lekhak.ai (“Company” or “we” or “Us” or “Our”), provides content creation and marketing services through its website available at www.lekhak.ai.and any other websites and mobile applications, and / or other domains or platforms which may be owned or operated by the Company in future (collectively referred to as “Platform”)

We understand that customers (“Customer”, “you”, “your”) may in exceptional circumstances require to withdraw the order placed by them. This Cancellation Policy (“Policy”) regulates the cancellation of purchases by the Customer and lays down terms and conditions associated with any such cancellation request.

Any Customer who wishes to avail AI powered automated content creation services provided by Lekhak.ai shall be bound by the terms and conditions stipulated in this Policy.

Cancellation

  1. The company reserves the right to offer free trials, modify or terminate access to the free trial, at its sole discretion and without prior notice. The company may collect, use, and disclose customer data in accordance with its terms and conditions, revision policy, and privacy policy.
  1. Customers who cancel their free trial may not be eligible for future free trials.

  2. You may cancel your Subscription for a full refund within ten (10) calendar days of your initial purchase. AFTER THAT, YOUR PURCHASE IS FINAL AND YOU WILL NOT BE ABLE TO CANCEL THE PURCHASE AND/OR RECEIVE A REFUND OF YOUR SUBSCRIPTION FEE AT ANY TIME. But if something unexpected happens in the course of completing a transaction, we reserve the right to cancel your transaction for any reason; if we cancel your transaction we will refund any payment you have already remitted to us for such transaction. Without limiting the foregoing, you may cancel your Subscription at any time, but please note that such cancellation will be effective at the end of the then-current Subscription period. EXCEPT AS SET FORTH ABOVE WITH RESPECT TO YOUR INITIAL SUBSCRIPTION PURCHASE, YOU WILL NOT RECEIVE A REFUND OF ANY PORTION OF THE SUBSCRIPTION FEE PAID FOR THE THEN CURRENT SUBSCRIPTION PERIOD AT THE TIME OF CANCELLATION. To cancel, you can send an email to [email protected]. You will be responsible for all Subscription Fees (plus any applicable taxes and other charges) incurred for the then-current Subscription period. If you cancel, your right to use the Services will continue until the end of your then current Subscription period and will then terminate without further charges.
  1. We may offer to certain qualifying users paid Subscriptions on a free trial basis (“Free Trial”) for a specified period of time. If we offer you a Free Trial, the specific terms of your Free Trial will be provided at signup. Your use of the Free Trial is subject to your compliance with such specific terms. Certain limitations may exist with respect to combining Free Trials with any other offers. Except as may otherwise be provided in the specific terms for the Free Trial offer, Free Trials are only available to users who have not previously held a paid Subscription. When you agree to a Free Trial, you are also agreeing to sign up for a paid Subscription as described above and, consequently, unless you cancel your Subscription prior to the end of your Free Trial, we (or our third party payment processor) will begin charging your payment method on a recurring annual basis for the applicable annual fee (plus any applicable taxes and other charges) at the end of the Free Trial until you cancel your Subscription. If you wish to avoid charges to your Payment Information, you must cancel your Subscription prior to midnight Eastern Time on the last day of your Free Trial period. Instructions for cancelling your subscription are stated in the section above titled “Cancelling Your Subscription.”

Contact

If you have any questions/queries/clarifications regarding the contents of this Policy, please contact Lekhak AI at [email protected]. Please note that for the purpose of validation and taking your service request, you shall be required to provide information (including, without limitation, the contact number or registered mobile number, etc.).